24/7 emergency mitigation, crews out in 2 to 4 hours
Water Mitigation Memphis, TN
Emergency water mitigation that keeps a leak from turning into a bigger loss. We pull out the water, find hidden moisture with meters and thermal cameras, and dry your property to IICRC standards.
- Serving Memphis since 1989
- IICRC certified technicians
- Insurance billed directly
Mitigation explained
What Water Mitigation Means for Your Property
Water mitigation, also called water damage mitigation, is the first job after a leak. The goal is simple: stop the damage from getting bigger. Water keeps moving into walls, floors and cabinets until someone takes it out and dries the structure. The EPA puts the window at one to two days: dry wet materials by then, and mold usually never gets started.
Mitigation is the first stage of water damage restoration in Memphis. It is also the part your insurance company wants started right away.
Water mitigation covers:
- Stopping the source, or making sure the water is shut off
- Pulling standing water off floors and out of crawl spaces
- Finding hidden moisture with moisture meters and thermal cameras
- Removing wet materials that hold water and slow down drying
- Drying the structure and checking readings until it is dry
Know the difference
Mitigation vs. Cleanup vs. Restoration
You will hear all three words after a water loss. They are different stages of the same job, and the first two often overlap.
| Stage | Stage 1Mitigation | Stage 2Cleanup | Stage 3Restoration |
|---|---|---|---|
| Goal | Stop the damage from spreading | Make the rooms clean and safe again | Put the property back the way it was |
| When | The first hours and days | During and right after mitigation | After everything is dry |
| Typical work | Water removal, moisture mapping, drying | Tear-out, cleaning, odor control | New drywall, flooring, paint and trim |
| Done when | Readings reach the dry goal | Rooms are clean, dry and ready to rebuild | Repairs are finished |
| Who does it | Our crew | Our crew | A repair contractor |
We handle mitigation and water damage cleanup. Once everything is dry, a repair contractor of your choice takes it from there.
Insurance
Why Your Insurance Company Wants Fast Mitigation
Most people first hear the word "mitigation" from their insurance company. Here is why it matters to your claim.
Your Policy Asks You to Prevent Further Damage
Most homeowners policies say you must protect your property from more damage after a loss. Damage that grows because nobody acted can be harder to get covered. Check your policy or ask your agent for the exact wording.
What Your Adjuster Will Want to See
Adjusters look for proof. We take readings in every wet area from the first visit to the last, and our work follows the mitigation guidelines your insurer sets.
How Billing Works With Us
Have a claim number for a covered loss? We send the bill to your insurance company directly. Paying yourself? A deposit gets the work started, and you pay the balance when the job is finished.
Drying you can measure
How We Know Your Property Is Dry
Mitigation does not end when the floor feels dry. It ends when the readings say so. The equipment side of it is part of our structural drying work.
Setting a Dry Goal
On the first visit we take readings from a part of the house the water never reached. That number becomes the target for every wet wall and floor.
Readings Until the Numbers Match
We check the wet areas with moisture meters and thermal cameras as drying goes on. Equipment gets moved to the spots that are still behind.
Why the Equipment Stays On Day and Night
Air movers and dehumidifiers work around the clock. Switch them off overnight and the air turns humid again, so the job takes longer.
How Long Drying Usually Takes
Most homes reach the dry goal in 3 to 5 days. Dense materials like hardwood and concrete give up water slowly, so they can add time.
37+Years in Memphis
Meters and thermal cameras · Free quotes
Why choose us
Why Memphis Owners Choose Us for Water Mitigation
In the first hours after a leak, two things matter most: how fast drying starts and how well the moisture is measured. That is where we put our effort.
Drying Starts the Same Day
A technician is usually on site within hours of your call, even at night or on a weekend. Starting early keeps the wet area small.
We Find the Water You Cannot See
Moisture meters and thermal cameras show where water moved inside walls, under floors and into cabinets. Nothing gets left wet by accident.
Records Your Adjuster Can Use
Readings from the first visit to the final dry check, and work that follows your insurer's mitigation guidelines. With a claim number, we bill them directly.
A Memphis Team Since 1989
We know how water behaves in local homes, from crawl spaces to slab floors, and in offices and rental properties across Shelby and Tipton County.
Avoid these
Mistakes That Make Water Damage Worse
A few common moves can turn a one-room leak into a much bigger job. Here is what to avoid while you wait for help.
Waiting for the Adjuster
Most insurers expect mitigation to start right away. Take photos, report the claim and get help the same day.
Turning Off the Equipment
It is loud, but it has to run. Every hour it sits off, drying falls behind.
Counting on House Fans
Box fans move air across the surface. They do not pull water out of wall cavities, subfloors or the air.
Painting Over Stains
Fresh paint hides the stain, not the moisture behind it. Mold can keep growing out of sight. If it has already started, see our mold remediation service.
Leaving Wet Rugs on Wood Floors
A soaked rug holds water against the boards and makes them cup. Lift it and move it to a dry spot.
Running the AC When Vents Got Wet
If water reached floor vents or ductwork, the system can spread moisture and odor. Ask us before you turn it on.
Safety comes first. Never walk through water that is touching outlets or cords. If you smell gas, get out and call 911 or your gas company from outside.
Commercial
Water Mitigation for Memphis Businesses
For a business, every hour of drying is an hour a room cannot be used. Fast mitigation keeps the wet area small, so more of the building can stay in use.
Our water mitigation company works with business owners, landlords and property managers across Memphis. You get the same testing and drying records we use in homes.
Service area
Water Mitigation Areas We Serve
Our crews cover 29 ZIP codes across Memphis, from Downtown to Hickory Hill and the Bartlett side. Not sure if you are in our area? Give us a call and we will tell you right away.
- Hickory Hill
- Bartlett
- Whitehaven
- Raleigh
- East Memphis
- Southeast Memphis
- University District
- Frayser
- Midtown
- North Memphis
- South Memphis
- Downtown
FAQ
Water Mitigation FAQs
Have a question that is not listed here? Call us and talk to a real person on our Memphis team.
Should I wait for my adjuster before calling?
No. Most insurance companies expect you to protect the property right away. Report the claim, take photos and call us. Our crew usually gets there within 2 to 4 hours, nights and weekends included.
Can I do water mitigation myself?
You can do the first steps: shut off the water, lift what you can and mop up small spills. Real mitigation needs professional meters, air movers and dehumidifiers. Without them, water stays hidden in walls and subfloors.
Is water mitigation the same as mold remediation?
No. Mitigation dries the building before mold has a chance to grow. Mold remediation removes mold that is already there. Fast mitigation is the best way to avoid needing remediation later.
What makes a mitigation job bigger or smaller?
How much area got wet, which category of water it was (clean, gray or sewage), how long it sat and what materials soaked it up. A quick call about a clean water leak is usually the smallest job.
Will the drying equipment raise my electric bill?
Yes, a little. The drying equipment stays on around the clock for several days. Keep your power bill and ask your insurance company whether your policy covers the extra cost.
Do I still need mitigation if the water is already gone?
Often, yes. Standing water is only the part you can see. Water soaks into drywall, insulation and subfloor, and a thermal camera shows where it went.
Related services
Other Water Damage Services
Start Water Mitigation Before the Damage Spreads
Call ServiceMaster by Riverside for a free quote. We will find where the water went and start drying right away.
Call now: (901) 459-6610