Skip to main content
Water damage? Call (901) 459-6610
ServiceMaster by Riverside logo
Air movers and a dehumidifier drying a wet hardwood floor in an older house

38106 · 38126 · 38113, open 24/7

Water Damage Restoration South Memphis, TN

Stained and sagging ceilings in older houses, burst lines in new apartments, water in a warehouse on the river. We handle water damage across South Memphis, Soulsville and French Fort.

  • Serving Memphis since 1989
  • Homes, apartment complexes and businesses
  • Free quotes

South Memphis

South Memphis, Soulsville and French Fort: Three Different Places

All three ZIP codes are in our area, for homes and businesses alike, and the phone is answered around the clock. They sit side by side, but the buildings in each one are so different that the water damage is different too. Same Memphis restoration team, serving the city since 1989.

38106

South Memphis, Riverside and Alcy-Ball

Mostly small single-family houses from the 1940s and 1950s, about three in four built before 1960. Close to one home in four is empty, and houses this age often have aging roofs and plumbing.

38126

Soulsville

A very different housing stock: four in ten homes were built in 2000 or later, much of it new rental housing. Almost nine in ten homes are rented, many of them in large apartment complexes.

38113

French Fort and President's Island

Few homes and a lot of industry. President's Island holds the Port of Memphis industrial park, with warehouses and plants along the river.

Housing figures: U.S. Census Bureau, American Community Survey 2024 5-year estimates. Port: Port of Memphis.

Ceilings

A Wet Ceiling in Four Stages

In older South Memphis houses, the first sign of a roof or attic leak usually shows up on the ceiling. How it looks tells you how fast you need to act.

Stage 1

A stain

A yellow or brown ring on the ceiling, dry to the touch.

Water reached the ceiling at some point. It may still be leaking a little each time it rains or someone showers upstairs.

Find the source: the roof, the attic, a bathroom above. Mark the edge of the stain with a pencil and see if it grows.

Stage 2

A bubble

Peeling or bubbling paint, a soft spot when you press near it.

Water is trapped in the paint or the drywall right now.

Put a bucket under it, move what you can out of the way, and call before it gets heavier.

Stage 3

A sag

The ceiling bows down in the middle, sometimes with a bulge.

The drywall or plaster is holding a lot of water and can come down.

Get everyone out of the room. Turn off the breaker for any light in that ceiling. Do not stand under it. Call us right away.

Stage 4

A drip or a break

Water coming through, or a piece of ceiling on the floor.

The water above found its way out. More is likely still up there.

Stay clear of the opening, catch what you can, and call. The insulation and framing above need drying too.

Once the leak above is fixed, our water damage cleanup takes out the ruined ceiling and insulation and dries the framing, so your contractor can put up a new ceiling on dry wood.

Fire and mold

Fire and Mold Damage in South Memphis Homes

Older houses in South Memphis have their own fire and mold problems. Our crew handles both, not only water.

Fire and smoke

Smoke in a Small, Older House

A house of five or six rooms has few doors to slow smoke down. After a kitchen or heater fire, it settles on every ceiling, in the plaster and on the wood trim.

Old plaster and bare wood hold the smell longer than new drywall does, so a quick wipe-down rarely gets it out.

What we do

  • Plywood over every opening the fire left, so nobody can walk into the house that night
  • Soot comes off the plaster with dry methods before any water touches it, so the black film lifts instead of spreading
  • The odor in the trim and framing reached with thermal fogging or hydroxyl machines. We do not use ozone.

We restore the house itself. Furniture, clothes and other belongings are not part of our work.

Mold

Mold Above the Ceiling and Under the Floor

An older roof often leaks into the attic for months before a stain shows in the room below. By then the insulation and roof boards can be moldy.

Many houses here also sit over a crawl space, where damp summer air and a wet soil floor keep the joists from drying out.

What we do

  • We trace the wet edge in the attic or under the floor with a thermal camera and a moisture meter
  • Plastic walls go up, and HEPA scrubbers pull the spores out of the air while ruined insulation and drywall are bagged
  • Roof boards and joists are cleaned and sprayed with an inhibitor, and we take readings again before we call it done

Paint over a ceiling stain hides the mold for a while. It comes back until the damp is gone.

Fix-up buyers

Buying an Empty House to Fix Up? Check for Water First

In 38106, 23 percent of homes stand empty. Some of them are great projects. Others have taken on water for a year with nobody inside to notice.

Water damage is the cost that hides best in a fixer-upper. A few minutes with these checks, before you sign, can save you a lot. Bring a flashlight, and look up, look down and look under the house.

Want numbers instead of guesses? A mold inspection puts meter readings and thermal images on paper, with photos of each problem spot, before you make an offer.

Walk-through before you buy

Ceilings and closets
Stains, sags or fresh paint over a patch, especially in closets and near the bathroom.
Floors
Soft spots, cupped boards or a floor that bounces near the kitchen, the bath and the back door.
The smell
A musty smell the moment the house is opened up after being closed for weeks.
Under the house
Standing water, wet or fallen insulation, and dark stains on the floor joists.
Water heater and lines
Rust at the tank, crusty fittings and old supply lines under the sinks.
The paperwork
Ask the seller about past roof repairs and insurance claims for water. A new roof over old stains tells you where to look.

38126

Newer Apartments in Soulsville (38126)

Soulsville has more new housing than any other part of South Memphis. Four in ten homes here were built in 2000 or later. The old Foote Homes public housing is being replaced by Foote Park at South City, a 712-unit development built in phases with a federal Choice Neighborhoods grant.

New buildings still get water damage. It just starts in different places than in an old house. If you rent here, tell the property manager in writing the moment you see water, and take photos. We work with managers to dry the unit and check the ones around it.

Appliance connections
Washer boxes, dishwasher lines and ice makers in new units can fail at the fitting.
The unit above
In a stacked building, an upstairs overflow shows up in your ceiling and light fixtures.
AC drain lines
Units with their own air handler drip into a closet when the drain line clogs in summer.

Sources: Census ACS 2024; HUD (2015); McCormack Baron.

Yellow air scrubber and a drying unit running inside a small room with a terrazzo floor

38113, commercial

President's Island and French Fort Businesses (38113)

President's Island was filled and raised between 1946 and 1951 to make a flood-free industrial park, and today it holds most of the industry in the Port of Memphis. Big buildings, big roofs and a lot of water lines over the floor.

When a roof drain backs up or a sprinkler line breaks in a warehouse, the water lands on stock, pallets and office floors. We respond 24/7, pull out the water, dry the floor and walls and document everything for the insurer, so work can restart.

Where warehouse water comes from

  • 1Flat roofs and roof drains
  • 2Fire sprinkler lines in the rafters
  • 3Loading dock doors in a storm
  • 4Offices and break rooms inside the warehouse

Source for island history: Port of Memphis.

Why choose us

Why South Memphis Calls Us for Water Damage

A house, an apartment or a warehouse each needs something different. This is what every South Memphis job includes.

Work order

38106 · 38126 · 38113

  • A person answers, day or nightEveryone

    Most calls get a truck at the door in 2 to 4 hours.

  • We check above the ceilingOlder houses

    The wet insulation and framing get dried, not only the stain you can see.

  • A written report before you buyBuyers

    Moisture readings and photos you can bring to the offer.

  • One record for tenant and managerRenters and managers

    Photos and readings of the wet unit and its neighbors, shared with both.

  • After-hours work in big buildingsBusinesses

    Water out, floors and walls dried, damage documented for the insurer.

  • Fire, smoke and mold tooEveryone

    The same crew, so you are not calling three companies.

In Memphis since 1989IICRC certifiedFree quotes

Google reviews

What Our Customers Say

5.0from 17 Google reviews

  • joseph schaeffer

    6 years ago

    Excellent response time We had a flooding issue and they were there within an hour and did an excellent job. Fast, courteous, and very detail oriented I would highly recommend them to anyone especially in the case of an emergency
  • Adam Ashlock

    4 years ago

    Incredible service! … Response time is unreal #likewow. Extremely courteous and efficient. They diagnosed the area and remediated the issue so fast I couldn't believe it. Pricing for this level of service is actually too low.
  • Patricia Turner

    8 years ago

    ServiceMaster by Riverside responded to a massive water leak that left over an inch of water throughout the house. … I have never witnessed such a miraculous clean up of both the water as well as debris created to reach water soaked areas. … This experience has restored my faith in servicepeople.
  • Charlotte Higgs

    8 years ago

    We had a washer leak and it damaged my den and hallway carpet. I called Service Master by Riverside. This was on Sunday morning. I live in Tipton County but within 2 hours … I would recommend Service Master by Riverside to anyone needing their service!
  • Amber Smith

    8 years ago

    … very professional, detailed and prompt. Thanks team for your service. Our office looks great!!
  • Willie Dodson

    8 years ago

    Did an awesome job! They were on time and were efficient.
  • Faye Williams

    8 years ago

    Very professional and timely!!!

FAQ

South Memphis Water Damage Questions

Have a question that is not listed here? Call us and talk to a real person on our Memphis team.

Ask us anything(901) 459-6610

Which South Memphis areas do you cover?

38106 (South Memphis, Riverside and Alcy-Ball), 38126 (Soulsville) and 38113 (French Fort and President's Island).

My ceiling is sagging with water. What do I do right now?

Get everyone out of that room, turn off the breaker for any light in that ceiling, and do not stand under it. Put buckets to the side, move what you can, and call us. A water-heavy ceiling can come down without warning.

Can you check a house for water damage before I buy it?

Yes. We look at ceilings, floors, the crawl space and the plumbing, take moisture readings and give you a written report with photos. It is much cheaper than finding the damage after closing.

I rent at South City. Who do I call about a leak?

Tell the property manager in writing right away and take photos. The manager arranges the work for the building. If water is spreading and you cannot reach anyone, call us too.

Do you handle water damage in warehouses on President's Island?

Yes. We work on commercial and industrial buildings, including after-hours and weekend calls, and document the damage for the insurer.

How long does it take to dry an older South Memphis house?

Most rooms dry in 3 to 5 days once the water is out and the leak is fixed. Old plaster, wood floors and a wet crawl space can take a few days longer.

Ceiling Stained, Sagging or Dripping? Call Today

Describe the ceiling when you call: a stain, a sag or a drip. That tells us how fast to come, and we answer 24/7.

Call now: (901) 459-6610