38117 · 38119 · 38120, open 24/7
From 1950s ranch houses in White Station to condos in Ridgeway and the bigger homes of River Oaks, we pull out the water and dry out homes after burst pipes, appliance failures and sewer backups across East Memphis.
East Memphis homes
The typical house in 38117 went up around 1958. In 38119 and 38120 it is the late 1970s. That twenty-year gap decides what is inside your walls, and how water damage usually starts. Our Memphis water damage crews have worked these streets since 1989.
38117
Median home built 1958
White Station, Sherwood Forest, Belle Meade, Sea Isle Park, Colonial Acres
Galvanized steel supply lines and cast iron drains in many original houses, often past their expected life.
38120
Median home built 1976
River Oaks and the Poplar Avenue corridor
Copper supply lines in most homes, with polybutylene in houses built or re-plumbed after 1978.
38119
Median home built 1979
Ridgeway and the Kirby area
The start of the polybutylene years (1978 to 1995), plus a lot of condos and rentals sharing walls and ceilings.
Old pipes rarely fail all at once. They seep at a joint for weeks, then let go. When they do, our water damage cleanup crew dries out what got wet, and your plumber replaces the pipe.
Median build year: U.S. Census Bureau, American Community Survey 2024 5-year estimates.
Pipe check
Open the cabinet under the kitchen sink or look at the pipes by the water heater. You do not have to touch anything. What you see tells you a lot about your risk.
Galvanized steel
High riskHow it looks
Dull gray metal with threaded joints. A magnet sticks to it.
What it means
Common in houses from around 1950 and earlier. It rusts from the inside and usually leaks at the joints first.
Copper
Lower riskHow it looks
Orange-brown, or green where it has aged, with soldered joints.
What it means
Long-lasting. Pinhole leaks can show up in older lines, often as a slow drip behind a wall.
Polybutylene
High riskHow it looks
Flexible gray plastic, sometimes blue or black, with crimp rings at the fittings.
What it means
Made from 1978 to 1995. It can crack without warning, often where you cannot see it. Inspectors recommend replacing it.
PEX or CPVC
Lower riskHow it looks
PEX is flexible red, blue or white tubing. CPVC is rigid and cream colored.
What it means
Newer pipe, often a sign the house was re-plumbed. Leaks usually come from a fitting or an appliance line.
Seeing galvanized or polybutylene? Have a licensed plumber look at it before it fails. Pipe work is the plumber's job. Water damage restoration after a pipe fails is ours.
Big yards, old lines
Many East Memphis streets have big, mature trees, and the houses under them often still have their original clay or cast iron sewer line to the street. Roots find the joints in those old lines, grow in and catch everything that goes down the drain.
The same trees drop limbs in summer storms, and a cracked roof lets rain in where nobody sees it until the ceiling stains. When the line backs up, that is a sewage backup and a job for a plumber plus a cleanup crew.
Early signs of roots in the line
Catch it here and a plumber can clear or camera the line before it backs up into the house.
Not just water
Water is most of what we do in 38117, 38119 and 38120. When it is smoke or mold instead, you do not need a second company.
Fire and smoke
A small fire in a ranch house or a condo still leaves soot on every wall and a smell in every closet. The same crew that dries your floors cleans it up.
Mold
A slow drip behind plaster or under a bathroom can grow mold for months before anyone sees it. We find the moisture first, then take the mold out.
38119
Four in ten homes in 38119 are rented, and many share walls and ceilings. Water damage in one unit can reach three households.
A washer hose, a toilet supply line or a water heater upstairs shows up in your ceiling first: a stain, a bulge, then drips at the light fixture. Turn off the breaker for that light, put a bucket down, and get someone into the unit above to shut their water off.
We dry both units at the same time, so the water in the floor between them does not keep soaking down.
The source of the water decides who makes which call.
If it is a covered loss, give us the claim number and the bill goes straight to the insurer.
38120 and Poplar
38120 has the highest home values in East Memphis. These houses have the most to lose to water damage, and the most worth saving. The goal is to keep the original materials, not replace them, so most of the work is careful drying that is dried in place.
Commercial
Why choose us
Each reason below is covered in more detail above. Tap one to jump back to it.
Water damage across 38117, 38119 and 38120, from the same Memphis team since 1989.
FAQ
Have a question that is not listed here? Call us and talk to a real person on our Memphis team.
We cover 38117 (White Station, Sherwood Forest, Belle Meade, Sea Isle Park, Colonial Acres), 38119 (Ridgeway and the Kirby area) and 38120 (River Oaks and the Poplar Avenue corridor).
Our line is open 24/7, and a crew is usually on site within 2 to 4 hours of your call, nights and weekends included.
It is worth asking a licensed plumber. Both are known to fail with age, often slowly at first and then all at once. Replacing them on your schedule costs less than drying out a house after a burst line.
Your HOA documents and the source of the leak decide it. Usually the owner of the unit where the leak started pays, or the HOA when a shared pipe or the roof failed. Report it to your insurer and the HOA the same day.
Yes. We handle water damage in offices, shops and other commercial spaces, including after-hours and weekend calls.
Yes. Plaster holds water longer than drywall, so it takes more drying days, but it can usually stay. We check it with moisture meters until it reads dry, and quote the job for free before we start.
Day or night, one call puts a crew on the road to 38117, 38119 or 38120. Describe what you see when we answer.
Call now: (901) 459-6610