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Water damage? Call (901) 459-6610
ServiceMaster by Riverside logo
Standing water across a flooded office floor, with water extraction equipment set up in the background

Water, fire and mold damage, available 24/7

Water, Fire and Mold Damage Help

Pick the service that matches your damage, or call us and describe what happened. We work in homes and businesses all over Memphis, Shelby County and Tipton County.

  • Serving Memphis since 1989
  • Homes and businesses
  • Free quotes

What we do

Water, Fire and Mold Damage, One Local Team

ServiceMaster by Riverside has helped Memphis homes and businesses recover from damage since 1989. Whether it is a burst pipe, a kitchen fire or mold behind a wall, one call gets a crew and a free quote.

Water damage is most of what we do. You can see how we handle water damage on our home page, or jump to a group below.

Fire

Fire and Smoke Damage Help

Fire leaves more than burned materials. Smoke, soot and odor spread through the whole house.

  • Fire Damage Cleanup

    After a fire of any size, when burned materials and the water used to put it out need cleaning up.

    Page coming soon
  • Smoke Damage Restoration

    When smoke has stained walls, ceilings and belongings, even in rooms the fire never reached.

    Page coming soon
  • Soot Removal

    When a black, greasy film coats surfaces after a fire or a furnace puff-back.

    Page coming soon
  • Smoke Odor Removal

    When the smoke smell stays long after the fire is out.

    Page coming soon

Mold

Mold Help

Mold follows moisture. These cover finding it, removing it and the places it likes to grow.

  • Mold Inspection

    When you smell something musty or see spots and want to know what you are dealing with.

    Page coming soon
  • Mold Removal

    When mold is growing on walls, floors or ceilings and needs to come out.

    Page coming soon
  • Black Mold Removal

    When dark mold shows up after a leak or a flood.

    Page coming soon
  • Attic Mold Removal

    When mold grows on roof decking or rafters, often from poor ventilation or a roof leak.

    Page coming soon
  • Basement Mold Removal

    When damp basement walls and floors start growing mold.

    Page coming soon
  • Crawl Space Mold Removal

    When the wood under your house shows mold from humid air or standing water.

    Page coming soon

Quick guide

Not Sure Which Service You Need?

Find what you are seeing in the list. If nothing matches, call us and describe it. We will point you the right way.

What you seeService to look at
Water standing on the floor after a pipe burstEmergency Water Removal
Your insurance company told you to start mitigationWater Mitigation
Storm, creek or street water came insideFlood Damage Restoration
Water came up through a toilet, tub or floor drainSewage Cleanup
Walls or floors still feel damp days laterStructural Drying
A fire, even a small one in the kitchenFire Damage Cleanup
A black film on walls, ceilings or ventsSoot Removal
A smoke smell that will not go awaySmoke Odor Removal
A musty smell or spots on the wallsMold Inspection

Connected damage

When One Problem Leads to Another

Damage rarely stays in one category. These two are the ones we see most.

Fire Usually Brings Water Damage Too

Putting out a house fire takes a lot of water. Walls, floors and the rooms below are often soaked by the time the fire is out. We handle the smoke and the water together, so nothing waits between two companies.

Leaks That Sit Can Turn Into Mold

Wet drywall, wood and insulation can start growing mold within 24 to 48 hours. Fast drying is the best way to avoid a mold job later. Here is why fast drying matters.

Getting started

How Every Job Starts

  1. 1

    Call us, day or night

    Tell us what happened. Our line is open 24/7.

  2. 2

    We come and take a look

    For emergencies, a technician is usually there within 2 to 4 hours to see how far the damage goes.

  3. 3

    You get a free quote

    We explain what needs to be done and what it costs before any work starts.

Who we help

For Homes and Businesses

  • Homes

    Houses, apartments and condos, from the attic down to the crawl space.

  • Businesses

    Offices, stores and rental properties. Landlords and property managers call us for tenant units too.

Restoration crew pulling back wet flooring and setting up air movers in a Memphis home

37+Years in Memphis

Water · Fire · Mold

Why choose us

Why Memphis Owners Choose ServiceMaster by Riverside

Water, fire and mold jobs all start the same way: a stressful call and a lot of questions. Here is what you can count on.

  • One Call for Water, Fire and Mold

    No need to find three companies. One team handles the cleanup, the drying and the mold work.

  • In Memphis Since 1989

    We have worked on homes and businesses across Shelby and Tipton County for decades.

  • Open 24/7

    Emergencies are answered day and night, weekends and holidays included.

  • Insurance Billed Directly

    For a covered loss with a claim number, we send the bill to your insurance company.

Google reviews

What Our Customers Say

5.0from 17 Google reviews

  • joseph schaeffer

    6 years ago

    Excellent response time We had a flooding issue and they were there within an hour and did an excellent job. Fast, courteous, and very detail oriented I would highly recommend them to anyone especially in the case of an emergency
  • Adam Ashlock

    4 years ago

    Incredible service! … Response time is unreal #likewow. Extremely courteous and efficient. They diagnosed the area and remediated the issue so fast I couldn't believe it. Pricing for this level of service is actually too low.
  • Patricia Turner

    8 years ago

    ServiceMaster by Riverside responded to a massive water leak that left over an inch of water throughout the house. … I have never witnessed such a miraculous clean up of both the water as well as debris created to reach water soaked areas. … This experience has restored my faith in servicepeople.
  • Charlotte Higgs

    8 years ago

    We had a washer leak and it damaged my den and hallway carpet. I called Service Master by Riverside. This was on Sunday morning. I live in Tipton County but within 2 hours … I would recommend Service Master by Riverside to anyone needing their service!
  • Amber Smith

    8 years ago

    … very professional, detailed and prompt. Thanks team for your service. Our office looks great!!
  • Willie Dodson

    8 years ago

    Did an awesome job! They were on time and were efficient.
  • Faye Williams

    8 years ago

    Very professional and timely!!!

Service area

Areas We Serve

Our crews cover 29 ZIP codes across Memphis, from Downtown to Hickory Hill and the Bartlett side. Not sure if you are in our area? Give us a call and we will tell you right away.

  • Hickory Hill
  • Bartlett
  • Whitehaven
  • Raleigh
  • East Memphis
  • Southeast Memphis
  • University District
  • Frayser
  • Midtown
  • North Memphis
  • South Memphis
  • Downtown
See every ZIP code we cover

FAQ

Questions About Our Restoration Work

Have a question that is not listed here? Call us and talk to a real person on our Memphis team.

Ask us anything(901) 459-6610

Can one company handle water, fire and mold damage?

Yes. ServiceMaster by Riverside handles all three. That helps when one problem leads to another, like a fire that leaves water damage behind.

Do you work with insurance on every type of job?

Yes, for covered losses. Once you have a claim number, we follow your insurer's guidelines and send them the bill. Your policy decides what is covered.

Do you rebuild after the cleanup?

No. We handle the cleanup, drying and remediation. A repair contractor of your choice does the rebuild once the property is ready.

Is the quote free for every service?

Yes. Water, fire and mold jobs all start with a free quote, before any work begins.

Do you answer at night for fire and mold calls too?

Yes. Our line is open 24/7 for every type of damage, and emergencies get a crew out right away.

Tell Us What Happened and We Will Help

Not sure what to call your damage? You do not need to be. Call ServiceMaster by Riverside 24/7 and describe it.

Call now: (901) 459-6610