Available 24/7, on site in 2 to 4 hours
The fire is out. Now the house needs to be secured, the burned material and the water hauled out, and what is left cleaned so it can be rebuilt.
Fire cleanup
Fire damage cleanup is the hands-on part: making the house safe, getting the burned material and the water out, and cleaning what is left so it can be rebuilt. It is the first stage of fire damage restoration.
We stop where rebuilding starts. Your contractor puts the house back together once it is clean and dry. Memphis families and businesses have called ServiceMaster by Riverside for this work since 1989.
How it unfolds
Fire cleanup is not one step after another. Several jobs run at the same time. This chart shows what overlaps, so you know what to expect each time you come by the house.
Safety check and board-up
Openings closed, house secured
First night
Firefighting water out
Pumps and extractors start right away
First night to first days
Debris and tear-out
Burned material bagged and hauled off
First days
Soot and smoke cleaning
Room by room, top to bottom
First days to the next week
Structural drying
Runs in the background the whole time
First days until dry
Odor treatment
After the residue is gone
The next week
Hand-off to your contractor
Clean, dry, ready to rebuild
Until dry
Every fire is different. A small kitchen fire can move through these phases in days. A large fire takes longer.
Fire origin
What burned decides what comes out, how far the residue went and who needs to look at the house before we start.
After the hoses
Putting out a house fire takes a lot of water. By the time the fire trucks leave, many homes have more water damage than fire damage.
That water starts soaking in at once, so our emergency water removal crew works on it the first night, at the same time as the board-up.
01
The rooms that burned
Soaked drywall, insulation and flooring under the debris.
02
The floor below
Water runs down through ceilings and light fixtures.
03
Inside the walls
Wall cavities fill and stay wet behind the paint.
04
The crawl space
Water drains under the house and sits on the soil.
Rentals and commercial
When the building is not your home, the clock is about lost rent or lost business. The cleanup is the same. The planning around it is different.
Landlords
Restaurants
Offices and stores
Why choose us
After a fire, you will get calls from more than one company. Ask each of them these questions. Here are our answers.
Any hour, any day. Our crew is usually on site within 2 to 4 hours, and the board-up starts that same night.
Air scrubbers run the whole time, and loose soot comes up with HEPA vacuums before anything gets wiped.
Yes. We pump and extract it with our own equipment, then dry the structure to IICRC standards and check it with moisture meters and thermal cameras.
Thermal fogging and hydroxyl, after the residue is cleaned off. We do not use ozone in your home.
Yes. Once you have a claim number for a covered loss, we bill your insurer directly and follow their guidelines.
IICRC certified technicians from a local company that has worked in Memphis since 1989.
Ask us anything else. The quote is free.
Call (901) 459-6610Service area
Our crews cover 29 ZIP codes across Memphis, from Downtown to Hickory Hill and the Bartlett side. Not sure if you are in our area? Give us a call and we will tell you right away.
FAQ
Have a question that is not listed here? Call us and talk to a real person on our Memphis team.
We do. Burned drywall, insulation, flooring and debris are bagged, carried out and hauled away by our crew, so you do not have to rent a dumpster.
Not if you can help it. Take photos of everything first and keep a list. Throw out food, medicine and anything unsafe, but photograph it before it goes.
Yes. A fire that stayed on the stove can still leave a film across the kitchen and smoke in the next rooms. Small jobs get the same cleaning steps, just fewer of them.
As soon as the fire department releases the property. Board-up and water removal can start that same night, day or weekend.
No. We board up, clean up, remove the water and dry the structure. A contractor of your choice does the rebuilding once we are done.
It depends on how much burned, how far the smoke went and how much water was used. National cost guides give wide ranges for fire work, so your free quote is the only real number.
Related services
Call ServiceMaster by Riverside any time, day or night. We will board up what is open, start on the water and plan the cleanup with you.
Call now: (901) 459-6610