38115 · 38141 · 38125, open 24/7
Water Damage Restoration Hickory Hill, Memphis TN
Water damage restoration for homes, apartments and businesses across Hickory Hill and Southwind. Whether a pipe burst in your house or water came through from the unit upstairs, we remove the water, dry the walls and floors, and help with fire and mold damage too.
- Serving Memphis since 1989
- Homes, rentals and businesses
- Free quotes
Hickory Hill
Water Damage Help From Winchester Road to Shelby Drive
Hickory Hill fills the southeast corner of Memphis. It runs from Winchester Road and Bill Morris Parkway down to Holmes Road and Shelby Drive, and from Mendenhall Road east to Riverdale Road. Our Hickory Hill area also takes in Southwind, around the TPC Southwind golf course.
The area became part of the city at the end of 1998. Today it is a mix of large apartment communities and single-family subdivisions. ServiceMaster by Riverside handles water, fire and mold damage in all three of its ZIP codes, for homes, rentals and businesses.
- 38115Hickory Hill (north)
- 38141Hickory Hill (south)
- 38125Southwind
Local homes
How Water Damage Starts in Hickory Hill Homes
The three Hickory Hill ZIP codes have very different housing, and each one tends to leak in its own way.
- 38115
Apartments and Rentals in 38115
- 77% of homes rented
- Median home built 1981
About three in four homes here are rented, and roughly one in four sits in a building with 20 or more units. In a building like that, a failed water heater or washer hose upstairs does not stay in one unit. Water runs into the ceiling below and along shared walls, so the units around the leak need checking too.
- 38141
Single-Family Homes in 38141
- 96% single-family
- Median home built 1985
Nearly every home here is a single-family house, and the typical one is about 40 years old. Many still have original water lines, shutoff valves and drain pipes, and those parts wear out. A slow leak under a sink or behind a wall can soak drywall and flooring before anyone notices. Our team handles cleaning up after a leak like that, from drying to removing ruined materials.
- 38125
Newer Homes and HOAs in Southwind (38125)
- 67% single-family
- Median home built 1996
Homes here are newer and often bigger, with upstairs bathrooms, second-floor laundry rooms and finished bonus rooms. When a leak starts upstairs, it soaks that floor first, then the ceiling and walls of the room below. Townhomes and condos share walls, so an HOA or management company is often part of the call.
Housing figures: U.S. Census Bureau, American Community Survey 2024 5-year estimates.
Rentals
Renters, Landlords and Apartment Managers
Most homes in 38115 are rented. When water gets in, the first question is often who does what. Here is how it usually works.
If You Rent in Hickory Hill
- Tell your landlord or property manager right away, by text or email, so there is a written record.
- If it is safe, shut off the water to the fixture that is leaking.
- Take photos of the water and of your damaged things before you move them.
- Lift electronics, papers and furniture off the wet floor.
- Call your renter’s insurance about your belongings. The building itself is normally on the owner’s policy.
We can start work as soon as the owner or manager approves it.
If You Own or Manage the Building
- A single point of contact for all the units involved, from a duplex to a large complex.
- Moisture checks in the units next to and below the leak, not only the one that called.
- A free quote before any work starts.
- If the loss is covered and you have a claim number, our invoice goes straight to the insurer.
Residential and commercial properties both welcome.
General information, not legal advice. Your lease and your insurance policies decide who pays for what.
Right now
The First Hour After a Leak in Hickory Hill
Work through these four steps, then call us at (901) 459-6610, day or night. If water is still standing, our emergency water removal crew pulls it out first.
- 1
Stay safe
If water is near outlets, cords or the electrical panel, stay out of the room. Smell gas or see sparks? Leave and call MLGW or 911.
- 2
Stop the water
Close the main shutoff valve. Look near the water heater, in the garage or where the water line comes into the house. In an apartment, call maintenance.
- 3
Switch off the water heater
If the heater is the leak, turn it off at the breaker, or set a gas heater to pilot.
- 4
Take photos
Photograph the water, where it came from and anything damaged before you move it.
Related services
Water, Fire and Mold Services in Hickory Hill
One local team for the whole job, whether it is one apartment, a whole building or a house in Southwind.
Water Mitigation
Stop the damage before it spreads to the next room or the unit below. We pull out the water, set up drying equipment and keep moisture readings your insurer can review.
Learn moreFire Damage
A kitchen fire in one apartment can leave soot and smoke smell in the units around it. We clean the soot, tackle the smell and dry up what the fire hoses left behind.
Learn moreMold Remediation
Mold often follows a leak nobody saw, behind a wall or under a sink. We track down the source of the dampness, take the mold out and leave the spot dry, so it has nothing to grow on.
Learn more
ZIP codes
Hickory Hill ZIP Codes We Cover
Together these three ZIP codes are home to about 105,500 people. Outside Hickory Hill? See every ZIP code we cover in Memphis.
| ZIP | Main area | People | Median home built | Homes rented |
|---|---|---|---|---|
| 38115 | Hickory Hill (north) | 38,491 | 1981 | 77% |
| 38141 | Hickory Hill (south) | 23,952 | 1985 | 44% |
| 38125 | Southwind | 43,071 | 1996 | 46% |
Source: U.S. Census Bureau, American Community Survey 2024 5-year estimates.
37+Years in Memphis
Hickory Hill · Southwind
Why choose us
Why Hickory Hill Calls ServiceMaster by Riverside
Whether it is one apartment, a whole building or a house in Southwind, here is what you can count on.
Leak, Smoke or Mold: Same Team
One company for the leak, the smoke damage or the mold that shows up later.
In Memphis Since 1989
We were working in Memphis homes and businesses years before Hickory Hill joined the city.
Free Quote First
No charge for the quote, and no work until you approve it.
Open 24/7
Call day or night, weekends and holidays included.
FAQ
Hickory Hill Water Damage Questions
Have a question that is not listed here? Call us and talk to a real person on our Memphis team.
Do you cover all of Hickory Hill and Southwind?
Yes. We work in all three Hickory Hill ZIP codes, 38115, 38141 and 38125, including Southwind.
Who pays for water damage in a rented apartment?
It depends on what caused the leak, your lease and the insurance policies. In general, the owner’s policy covers the building and a renter’s policy covers your belongings. Tell your landlord in writing right away.
Do you work with apartment complexes and HOAs?
Yes. We work for property owners, managers and HOAs as well as single households. The quote is free either way.
How do I shut off the water to my Hickory Hill home?
Close the main shutoff valve, usually near the water heater, in the garage or where the water line enters the house. If you cannot find it or it will not turn, call us. Never touch anything electrical while standing in water.
Is the quote free in Hickory Hill?
Yes. We look at the damage and give you a quote at no charge, before any work is done.
Water Damage in Hickory Hill? Call Us
Tell us your address and what happened. ServiceMaster by Riverside answers 24/7, and the quote is free.
Call now: (901) 459-6610