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Two workers in protective suits and masks clearing debris between soot-blackened walls

Available 24/7, on site in 2 to 4 hours

Smoke Damage Restoration Memphis, TN

A small fire, and now a gray film and a smoke smell all over the house? We clean the residue off walls, ceilings and cabinets and treat the smell at the source.

  • Serving Memphis since 1989
  • IICRC certified technicians
  • Puff-backs and small fires too

Smoke damage

One Small Fire, Smoke in Every Room

A fire can stay in one pan, one outlet or one room. The smoke does not. It rises, spreads through the house and settles on cooler surfaces as a film of residue, stains and odor.

Smoke damage restoration is cleaning that residue off the building and removing the smell. We clean walls, ceilings, cabinets, trim and fixtures, and the type of residue decides how. What burned sets the residue type, one of the first things we check in any fire damage restoration job.

We have been the restoration company Memphis calls after a fire since 1989. We clean the structure. Belongings and rebuilding are handled separately.

  • Walls, ceilings, cabinets and trim
  • Smoke odor treated at the source
  • 24/7, on site in 2 to 4 hours
Kitchen after a small fire, with smoke-blackened cabinets, range hood and walls streaked with soot

Small fire, big mess

Smoke Damage Without a Big Fire

Smoke damage often starts with something small, not a house fire. The event looked minor. The smoke went much further.

  • A pan fire on the stove

    How it looks

    Out in a minute, a dark mark above the range.

    Where the smoke goes

    A greasy film across the kitchen and often into the next rooms.

  • Furnace puff-back

    How it looks

    A loud pop from the furnace, then a smell.

    Where the smoke goes

    Soot blown through the ducts into every room the vents reach.

  • Fireplace or wood stove backdraft

    How it looks

    Smoke rolling into the room instead of up the chimney.

    Where the smoke goes

    Gray film on walls, ceiling and fabrics in that part of the house.

  • An outlet or wire that smoldered

    How it looks

    A scorched cover plate and a burnt-plastic smell.

    Where the smoke goes

    Residue inside the wall and a smell that lingers for weeks.

  • A fire in the unit next door

    How it looks

    Nothing burned on your side of the wall.

    Where the smoke goes

    Smoke through shared walls, attics and vents of duplexes and apartments.

  • Years of indoor smoking

    How it looks

    Yellow walls and ceilings, brown streaks near vents.

    Where the smoke goes

    Nicotine film on every surface and a smell set deep in drywall.

Hidden residue

Where Smoke Hides in a House

Smoke follows air. These are the places it ends up, in rough order from the fire outward. They are also the places quick wipe-downs miss.

  1. 1

    Ceilings and upper walls

    Hot smoke rises first. The film is often heaviest near the ceiling, far from the fire.

  2. 2

    Closets and cabinets

    Smoke pushes into closed spaces through gaps, so clothes and shelves smell even with the doors shut.

  3. 3

    Behind outlet and switch covers

    Air moves through the wall cavities and leaves dark outlines around the plates.

  4. 4

    Window tracks, blinds and light fixtures

    Residue collects on ledges and on anything warm, like bulbs and fixtures.

  5. 5

    Attic and insulation

    Smoke rises into the attic and settles in the insulation, which holds the smell.

  6. 6

    The HVAC filter and ducts

    If the system ran during the fire, it pulled smoke in and blew it into every room.

Time matters

What Smoke Does to Each Surface Over Time

Smoke residue is acidic, and it keeps working after the fire is out. The sooner it comes off, the more can be cleaned instead of replaced.

First Few Hours

  • Light plastics and appliance finishes start to yellow
  • Porous stone and grout take on gray stains
  • Fabrics and carpet start holding the smell

First Few Days

  • Painted walls and ceilings stain and are harder to clean
  • Acidic residue tarnishes metal fixtures and hardware
  • Wood finishes and vinyl discolor

After a Few Weeks

  • Metal can pit and glass can etch
  • Some finishes need refinishing instead of cleaning
  • The odor is set deep in drywall, wood and insulation

Do it yourself, safely

Walk Your House With This Smoke Damage Checklist

Go room by room and tick what you see. Look, but do not wipe. Take a photo of each item for your insurance claim, then tell us what you found when you call.

0 of 20 signs checked

Tick each sign you find.

Kitchen
Living areas
Bedrooms and closets
Bathrooms
Attic, HVAC and vents
Garage and storage

Found more than a few? Call (901) 459-6610 and we will check the rest with you.

How we clean it

The Order We Clean Smoke Damage In

Doing the right steps in the wrong order is how smoke stains get smeared and smells come back. This is the order we follow.

  1. Clean Air Before Clean Surfaces

    Air scrubbers run first and keep running. They pull fine smoke particles out of the air, so they do not settle back on walls we just cleaned.

    Air scrubbers

  2. Dry Residue Comes Off Before Anything Wet

    Water on loose soot turns it into a stain. We vacuum it with HEPA vacuums and lift it with dry soot sponges before any wet cleaning starts.

    HEPA vacuums, dry soot sponges

  3. Top to Bottom, Room by Room

    Ceilings, then walls, then cabinets, trim and fixtures. Each surface gets the cleaning its residue needs, and the floor comes last so nothing drips onto clean work.

    Surface-matched cleaning

  4. Odor Is Treated Last

    Once the residue is gone, thermal fogging reaches the smell inside porous materials, and hydroxyl treatment clears what is left in the air and the structure.

    Thermal fogging, hydroxyl

Heavy black residue gets its own process, covered in soot removal. A smell that stays after cleaning is handled in smoke odor removal. We do not clean air ducts. If smoke went through your HVAC, plan on a duct cleaning company too.

Cost

Smoke Damage Cleanup Cost per Square Foot

Two national cost guides, two different numbers. Both are typical ranges, not our prices. Your free quote gives the real one.

LawnStarter, 2026

$4.25 to $6.50

per square foot

Fire and smoke restoration, averaged across jobs

vs

HomeWyse, 2026

$8.53 to $10.66

per square foot

Cleaning smoke and fire damage inside a home

Why the numbers differ

One guide averages every fire and smoke job, light ones included. The other prices the cleaning work itself. Light smoke on painted walls lands near the low end. Oily residue on porous surfaces, or smoke in many rooms, pushes it higher.

How many rooms the smoke reachedDry, oily or protein residuePainted, porous or finished surfacesHow long the residue has satOdor treatment needed after cleaning

Google reviews

What Our Customers Say

5.0from 17 Google reviews

  • joseph schaeffer

    6 years ago

    Excellent response time We had a flooding issue and they were there within an hour and did an excellent job. Fast, courteous, and very detail oriented I would highly recommend them to anyone especially in the case of an emergency
  • Adam Ashlock

    4 years ago

    Incredible service! … Response time is unreal #likewow. Extremely courteous and efficient. They diagnosed the area and remediated the issue so fast I couldn't believe it. Pricing for this level of service is actually too low.
  • Patricia Turner

    8 years ago

    ServiceMaster by Riverside responded to a massive water leak that left over an inch of water throughout the house. … I have never witnessed such a miraculous clean up of both the water as well as debris created to reach water soaked areas. … This experience has restored my faith in servicepeople.
  • Charlotte Higgs

    8 years ago

    We had a washer leak and it damaged my den and hallway carpet. I called Service Master by Riverside. This was on Sunday morning. I live in Tipton County but within 2 hours … I would recommend Service Master by Riverside to anyone needing their service!
  • Amber Smith

    8 years ago

    … very professional, detailed and prompt. Thanks team for your service. Our office looks great!!
  • Willie Dodson

    8 years ago

    Did an awesome job! They were on time and were efficient.
  • Faye Williams

    8 years ago

    Very professional and timely!!!

Service area

Smoke Damage Restoration Areas We Serve

Our crews cover 29 ZIP codes across Memphis, from Downtown to Hickory Hill and the Bartlett side. Not sure if you are in our area? Give us a call and we will tell you right away.

  • Hickory Hill
  • Bartlett
  • Whitehaven
  • Raleigh
  • East Memphis
  • Southeast Memphis
  • University District
  • Frayser
  • Midtown
  • North Memphis
  • South Memphis
  • Downtown
See every ZIP code we cover

FAQ

Smoke Damage FAQs

Have a question that is not listed here? Call us and talk to a real person on our Memphis team.

Ask us anything(901) 459-6610

Can I just paint over smoke stains?

Not on its own. Paint over smoke residue usually lets the stain and the smell bleed back through. The surface has to be cleaned first. After that, your painter can seal and paint it.

Why does the smoke smell come back on humid days?

Smoke odor hides in porous materials like drywall, wood and insulation. Warm, humid air, which Memphis has plenty of, draws it back out. That is why the odor has to be treated in the materials, not just covered in the air.

Do I need my air ducts cleaned after smoke damage?

If the heating or AC ran while there was smoke in the house, probably yes. We do not clean ducts ourselves, so plan on a duct cleaning company. Change the HVAC filter either way.

How long does smoke damage cleanup take?

Light smoke in a few rooms is often cleaned in one or two days. Heavy residue, many rooms or a strong odor take longer, because odor treatment comes after the cleaning.

Is it safe to stay in the house with smoke damage?

Smoke residue can bother your eyes, throat and lungs, especially for children, older adults and anyone with asthma. If the smell is strong or you see residue in the bedrooms, stay elsewhere until it is cleaned.

Will insurance pay for smoke damage if the fire was next door?

Often, yes. Smoke from a neighbor's fire is usually handled under your own homeowners or renters policy. Report it, take photos and get a claim number.

Get the Smoke Out of Your Walls

Call ServiceMaster by Riverside any time, day or night. Tell us where the smoke came from and which rooms you checked, and we will take it from there.

Call now: (901) 459-6610