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Water damage? Call (901) 459-6610
ServiceMaster by Riverside logo
Wet vac on a tiled bathroom floor after water damage, with the vanity removed and the lower wall cut away for drying

Serving Memphis since 1989

About ServiceMaster by Riverside

The local ServiceMaster franchise Memphis homes and businesses have called after water, fire and mold damage for more than 37 years.

Our story

A Memphis Restoration Company Since 1989

Since 1989, ServiceMaster by Riverside has been the call Memphis families and business owners make when water, fire or mold gets inside. Most of that work is cleaning up and drying out after water damage, from a burst pipe at midnight to a flooded basement after a spring storm.

We are one of the oldest consecutively run ServiceMaster Clean franchises in the Memphis area. That means our crew works to the training and standards of a national brand, while the people who answer the phone and show up at your door are a local team serving Shelby and Tipton County.

What has not changed in all that time is simple: answer the phone, show up fast, explain the plan and do the job right. You can see everything we handle in one place.

Our office is at 5210 Pleasant View Rd #4, Memphis, TN 38134, and the phone is answered 24/7 at (901) 459-6610.

Technician in a mask and shoe covers extracting water from a floor while an air mover dries the hallway

How we work

What You Can Expect From Our Team

These are the things we hold ourselves to on every job, whether it is a single wet room or a whole building.

  • We answer, day or night

    Damage does not keep office hours. Our line is open 24/7, weekends and holidays included.

  • Certified technicians

    Our technicians are IICRC certified and follow the drying standards insurance adjusters know.

  • We measure, not guess

    Moisture meters and thermal cameras tell us where water is hiding and when a room is truly dry.

  • A price before we start

    Every job starts with a free quote. Nothing begins until you have said yes.

  • We work with your insurer

    Got a claim number for a covered loss? Our invoice goes straight to your insurance company.

  • Honest about our scope

    We do the cleanup, drying and remediation. When it is time to rebuild, we hand off to your contractor.

Who we help

Homes, Businesses and Rentals

  • Homeowners

    Houses, condos and apartments of every age.

  • Businesses

    Offices, shops and other workplaces.

  • Landlords

    Rental units and buildings, for owners and property managers.

Google reviews

What Our Customers Say

5.0from 17 Google reviews

  • joseph schaeffer

    6 years ago

    Excellent response time We had a flooding issue and they were there within an hour and did an excellent job. Fast, courteous, and very detail oriented I would highly recommend them to anyone especially in the case of an emergency
  • Adam Ashlock

    4 years ago

    Incredible service! … Response time is unreal #likewow. Extremely courteous and efficient. They diagnosed the area and remediated the issue so fast I couldn't believe it. Pricing for this level of service is actually too low.
  • Patricia Turner

    8 years ago

    ServiceMaster by Riverside responded to a massive water leak that left over an inch of water throughout the house. … I have never witnessed such a miraculous clean up of both the water as well as debris created to reach water soaked areas. … This experience has restored my faith in servicepeople.
  • Charlotte Higgs

    8 years ago

    We had a washer leak and it damaged my den and hallway carpet. I called Service Master by Riverside. This was on Sunday morning. I live in Tipton County but within 2 hours … I would recommend Service Master by Riverside to anyone needing their service!
  • Amber Smith

    8 years ago

    … very professional, detailed and prompt. Thanks team for your service. Our office looks great!!
  • Willie Dodson

    8 years ago

    Did an awesome job! They were on time and were efficient.
  • Faye Williams

    8 years ago

    Very professional and timely!!!

Service area

Areas We Serve

Our crews cover 29 ZIP codes across Memphis, from Downtown to Hickory Hill and the Bartlett side. Not sure if you are in our area? Give us a call and we will tell you right away.

  • Hickory Hill
  • Bartlett
  • Whitehaven
  • Raleigh
  • East Memphis
  • Southeast Memphis
  • University District
  • Frayser
  • Midtown
  • North Memphis
  • South Memphis
  • Downtown
See every ZIP code we cover

FAQ

About Our Company

Have a question that is not listed here? Call us and talk to a real person on our Memphis team.

Ask us anything(901) 459-6610

Are you part of ServiceMaster?

Yes. We are a locally run ServiceMaster franchise, and our crews work across Memphis and the nearby towns of Shelby and Tipton County.

How long have you been in business?

We have served the Memphis area since 1989, more than 37 years. That makes us one of the oldest consecutively run ServiceMaster Clean franchises in the area.

Do you also do repairs?

No. Our work ends when the property is clean and dry, or the mold is gone. Rebuilding is done by a contractor you pick.

Do you work on commercial properties?

Yes. We work for homeowners, business owners, landlords and property managers.

Talk to Our Memphis Team Today

Whatever happened, start with a call. We will listen, ask a few questions and tell you what comes next.

Call now: (901) 459-6610