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Water damage? Call (901) 459-6610
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Black mold growing around a leaking bathtub faucet and shower hose

38133 · 38134 · 38135, open 24/7

Water Damage Restoration Bartlett, TN

Water damage restoration for Bartlett homes and businesses, from burst pipes and upstairs leaks to flash flood water. Our office is right here in 38134. We remove the water, dry the house and work with your insurance company.

  • Serving the Memphis area since 1989
  • Office in 38134
  • Free quotes

Bartlett, TN

Water Damage Help Across Bartlett

  • 19701,150
  • 198017,170
  • 200040,543
  • 202057,786

Bartlett population, U.S. Census

Bartlett began as a stagecoach stop called Union Depot and became a city in 1866. It stayed small for a long time. About 1,150 people lived here in 1970, and 57,786 in 2020. So most Bartlett homes were built in the last 50 years, and many are now at the age when pipes, valves and water heaters start to fail.

We cover all of Bartlett and its three ZIP codes. Our base on Pleasant View Road sits inside 38134, so this part of Shelby County is close to home for us. ServiceMaster by Riverside has handled water, fire and mold damage here since 1989.

  • 38133Bartlett (east)
  • 38134Bartlett (south)
  • 38135Bartlett (north)

Local homes

Why Bartlett Homes Get Water Damage

Water damage in Bartlett usually comes from one of three places: the age of the house, its layout, or the weather.

Mold spreading up a damp wall corner from the baseboard, around the wall outlets
  • Homes From the 1970s and 1980s Building Boom

    38134: median home built 1979

    Bartlett grew more than tenfold during the 1970s, and many of the older streets date from that time. Those houses are now roughly 40 to 55 years old. Shutoff valves, drain lines and pipes from that era are still in many of them. When one gives out, water spreads under the flooring and into the walls.

  • Two-Story Homes From the 1990s and 2000s

    38133 and 38135: median home built 1993

    Newer subdivisions brought bigger two-story homes with upstairs bathrooms, laundry rooms and HVAC units in the attic. A clogged condensate line or a split washer hose upstairs first shows up as a stain on the ceiling below. By then the drywall and insulation are already wet.

  • Heavy Rain and Flash Flood Warnings

    Bartlett is named in NWS flash flood warnings

    When the National Weather Service issues a flash flood warning for Shelby County, Bartlett is on the list. Small creeks, low streets and backyards fill up fast, and water reaches garages and back doors. Outside water carries dirt and bacteria, so our flood cleanup treats it differently from a clean pipe leak.

Housing figures: U.S. Census Bureau, American Community Survey 2024 5-year estimates.

Insurance

Water Damage and Your Homeowners Insurance

More than eight in ten Bartlett homes are owner-occupied. After "how do I stop the water?", the next question is usually "will my insurance pay for this?"

What Insurers Usually Look At

  • Sudden damage, like a burst pipe or a failed water heater, is often covered.
  • A slow leak that went on for weeks is often treated as wear and tear.
  • Rising water from outside normally needs a separate flood policy.
  • Sewer and drain backup is often an add-on to the policy, not part of it.

What to Photograph and Keep

  • Photos and video of the water, the source and every room it reached, before cleanup starts.
  • The broken part, like a hose, valve or fitting, if it is safe to keep.
  • Receipts for anything you spend because of the damage.
  • Your claim number. With it, we bill your insurance company for a covered loss.

General information, not insurance advice. Your policy and your adjuster decide what is covered.

While you wait

What to Do Before Our Crew Arrives

Call us first at (901) 459-6610, then work through these steps. If the floor is already under water, start with standing water removal.

  1. 1

    Keep away from wet outlets

    Do not walk through water near outlets, power strips or the breaker box. Smell gas? Leave the house and call 911 from outside.

  2. 2

    Close the main valve

    Turn the main shutoff clockwise until it stops. Check the garage and the area around the water heater first.

  3. 3

    Leak at the street? Call the city

    If water is coming up at the meter or from the city line, and you live inside Bartlett city limits, call the Bartlett Water Department.

  4. 4

    Save what you can

    Carry photos, papers and electronics to a dry room, and lift furniture legs off wet carpet or wood.

ZIP codes

Bartlett ZIP Codes We Cover

About 95,500 people live in these three ZIP codes, which also take in part of Raleigh. Somewhere else in Memphis? See the full list of ZIP codes we serve.

ZIPMain areaPeopleMedian home builtOwner-occupied
38133Bartlett (east)21,278199368%
38134Bartlett (south)43,947197947%
38135Bartlett (north)30,317199381%

Source: U.S. Census Bureau, American Community Survey 2024 5-year estimates.

Why choose us

Why Bartlett Homeowners Choose ServiceMaster by Riverside

Here is what you get when you call a team based in one of Bartlett's own ZIP codes.

  • Office in 38134

    Our office on Pleasant View Road sits in one of the three Bartlett ZIP codes.

  • Insurance Billed Directly

    Give us the claim number for a covered loss, and your insurer gets the bill, not you.

  • Local Since 1989

    We have worked in the Memphis area since 1989, when Bartlett was still filling in its newer subdivisions.

  • Open 24/7

    Nights, weekends and holidays, someone picks up.

Google reviews

What Our Customers Say

5.0from 17 Google reviews

  • joseph schaeffer

    6 years ago

    Excellent response time We had a flooding issue and they were there within an hour and did an excellent job. Fast, courteous, and very detail oriented I would highly recommend them to anyone especially in the case of an emergency
  • Adam Ashlock

    4 years ago

    Incredible service! … Response time is unreal #likewow. Extremely courteous and efficient. They diagnosed the area and remediated the issue so fast I couldn't believe it. Pricing for this level of service is actually too low.
  • Patricia Turner

    8 years ago

    ServiceMaster by Riverside responded to a massive water leak that left over an inch of water throughout the house. … I have never witnessed such a miraculous clean up of both the water as well as debris created to reach water soaked areas. … This experience has restored my faith in servicepeople.
  • Charlotte Higgs

    8 years ago

    We had a washer leak and it damaged my den and hallway carpet. I called Service Master by Riverside. This was on Sunday morning. I live in Tipton County but within 2 hours … I would recommend Service Master by Riverside to anyone needing their service!
  • Amber Smith

    8 years ago

    … very professional, detailed and prompt. Thanks team for your service. Our office looks great!!
  • Willie Dodson

    8 years ago

    Did an awesome job! They were on time and were efficient.
  • Faye Williams

    8 years ago

    Very professional and timely!!!

FAQ

Bartlett Water Damage Questions

Have a question that is not listed here? Call us and talk to a real person on our Memphis team.

Ask us anything(901) 459-6610

Do you cover all of Bartlett?

Yes. We work across the city of Bartlett and all three of its ZIP codes: 38133, 38134 and 38135.

How close is your office to Bartlett?

Very close. We are at 5210 Pleasant View Rd #4, in 38134, which is one of the Bartlett ZIP codes.

Does homeowners insurance cover water damage in Bartlett?

Often, when the damage is sudden, like a burst pipe or a failed water heater. Slow leaks and outside flood water are usually treated differently. Your policy and adjuster decide, and once you have a claim number we can bill your insurer directly.

Who do I call if the city water line or meter is leaking?

Inside Bartlett city limits, call the Bartlett Water Department for a leak at the meter or on the city line. For water inside your home, close your main valve and call us.

Is the quote free in Bartlett?

Yes. Bartlett homeowners and businesses get a free quote, and nothing starts until you agree to it.

Water Damage in Bartlett? Call Our Team

We are based in 38134, we answer 24/7, and you get a free quote before anything else happens.

Call now: (901) 459-6610